Delivery and Returns Policy

Delivery and Returns Policy

  1. SHIPPING POLICY

You can trust that your order will be quickly processed and safely delivered.

We can ship products anywhere in the Kingdom of Saudi Arabia using the shipping method available. When you place an order, we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.

Items in stock will typically ship out in 5-15 Working days.

  1. Shipping Charges

Our shipping charges are determined by area and quantity of your order and shipping method selected.

  1. RETURN, EXCHANGE POLICY, CANCELLATIONS

Our goal is to ensure your complete satisfaction with your purchase.
Return Policy

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 15 of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 3 business days of receipt of package.

In case following conditions are not reserves the right to charge 15% restocking fee or refuse the return.

– the items must be returned for refund or exchange within 15 days of original purchase

– items and packaging must be received in new condition

– the original manufacture’s packaging must not be damaged

– packaging must include all original items, manuals etc.

– Return Authorization Number must be clearly marked on the shipping box

– return package must include copy the original invoice or sale receipt

Before returning the package, you need to contact us by using the phone number listed below or e-mail, Provide us with order number and invoice.

Cancellations

If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be cancelled. However, you can return the item for a refund. See our Return policy.

Return Address:

Saudi Arabia, Dammam, Postal Code 00000 , P.O 00000

Contact: +966 592916980, +966 (013) 8269721

a.alanssary@hotmail.com